![What??! IKEA's AI is Taking Over Human Customer Service? | by Kathy Xue | Marketing in the Age of Digital | Medium What??! IKEA's AI is Taking Over Human Customer Service? | by Kathy Xue | Marketing in the Age of Digital | Medium](https://miro.medium.com/v2/resize:fit:1000/1*m-QypNs7krU_0m3KIu7CyQ.gif)
What??! IKEA's AI is Taking Over Human Customer Service? | by Kathy Xue | Marketing in the Age of Digital | Medium
![What??! IKEA's AI is Taking Over Human Customer Service? | by Kathy Xue | Marketing in the Age of Digital | Medium What??! IKEA's AI is Taking Over Human Customer Service? | by Kathy Xue | Marketing in the Age of Digital | Medium](https://miro.medium.com/v2/resize:fit:1400/1*odlt8P3EdYrqiC3Q4xVUaQ.png)
What??! IKEA's AI is Taking Over Human Customer Service? | by Kathy Xue | Marketing in the Age of Digital | Medium
Sam Dutton on Twitter: "The somewhat creepy IKEA chatbot Anna: blonde (GB) or brunette (US): http://t.co/YGF6YBIZg0 http://t.co/qlwcbkaWyb http://t.co/mg4qIu4DI9" / Twitter
![Sam Dutton on Twitter: "The somewhat creepy IKEA chatbot Anna: blonde (GB) or brunette (US): http://t.co/YGF6YBIZg0 http://t.co/qlwcbkaWyb http://t.co/mg4qIu4DI9" / Twitter Sam Dutton on Twitter: "The somewhat creepy IKEA chatbot Anna: blonde (GB) or brunette (US): http://t.co/YGF6YBIZg0 http://t.co/qlwcbkaWyb http://t.co/mg4qIu4DI9" / Twitter](https://pbs.twimg.com/media/B1IRs4wIQAAYB9M.jpg:large)