KLM does it again! How the airline are maintaining their lead at the front of the race for corporate social media excellence | Reuters Events | Marketing
KLM's New Social Strategy: Happy To Help–Any Traveler, Anywhere, Any A
KLM Offers 24/7 Service on Kakao Talk
KLM: A Company That 'Gets' Social Media - Business 2 Community
KLM Royal Dutch Airlines Proves a Winning Social Media Strategy Is All About Customer Service – Fodors Travel Guide
IEDGE – KLM Social Media strategy
KLM puts AI at the heart of its social media service strategy
KLM: The 3 pillars of successful social media strategy - #SMWF - Marketing Tech News
KLM: We make €25m per year from social media
How KLM Turned Social Media Savvy Into $25 Million
How KLM uses social media as “R&D lab” for customer-centric innovation
Digital Marketing at klm airlines
What Has KLM Learned From 5 Years of Social Media Service? - KLM Blog
Social Media Strategy Review: The Aviation Sector | Social Samosa
How Travel Brands Do Customer Service Right on Social Media
KLM takes 'social service' to a new level during its #HappyToHelp week - Havayolu 101
KLM: Using social media to leverage “service, brand and commerce” – Social Media for Business Performance
Social media marketing lessons from KLM | Smart Insights
KLM takes next strategic social media step with flight info on Twitter and WeChat
KLM expands social media strategy with launch of Facebook Messenger service - WIT
KLM: Doing social media right? | Information Strategy
IEDGE – KLM Social Media strategy
Director of Social Media Strategy at KLM Careers
KLM Airlines: from crisis to social media success | HSTalks
